Locations
Ontario Business Owners: Meet Us Where You Are
One headquarters, one client meeting office, and a team of commercial bankers who regularly visit clients at their own offices across the province. Since 2017, we've built relationships with over 1,400 professional firms — and the vast majority of those relationships started with an in-person conversation.
Schedule an in-person meeting →Two Offices, One Standard of Service:
Whether you visit our Glebe neighbourhood headquarters in Ottawa or our Bay Street client office in Toronto, you'll sit down with a senior commercial banker who already understands your industry. Both locations offer private meeting rooms, secure document handling, and the same team that manages your account day-to-day. No front-desk gatekeepers, no waiting rooms — just a direct conversation with someone who can answer your questions on the spot.
Ottawa Headquarters
Our headquarters at 199 Clemow Avenue has been home since Saskbank opened its doors in October 2017. Located in the heart of the Glebe — one of Ottawa's most established professional neighbourhoods — the building features a restored Art Deco entrance and three floors of private meeting rooms, credit team offices, and our executive suite. Every member of our leadership team works here daily, and all core banking services are available on-site.
199 Clemow Avenue, Ottawa, Ontario K1S 1Z3
(416) 555-0100
contact@example.com
Monday–Friday, 8:30 a.m. – 5:00 p.m. ET
Early morning and evening meetings available by arrangement for existing clients.
Full commercial banking, lending, treasury, wealth management, account onboarding, credit reviews, and in-person meetings with any member of our team
Nadia Okafor (Founder & CEO), Garrett Foss (CFO), Dr. Priya Venkatesh (CRO), Marcus Thibodeau (VP Commercial Lending), Anya Kovalenko (VP Deposit & Treasury), Desmond Achebe (Director, Wealth Management)
Free street parking on Clemow Avenue (2-hour limit); metered lots on Bank Street (2-minute walk). Visitor parking passes available upon request for meetings exceeding two hours.
OC Transpo routes 1, 7 — Glebe/Fifth Avenue stop (4-minute walk). The Confederation Line O-Train connects to Bank Street corridor via a 12-minute walk from Lyon Station.
Fully accessible banking services — ground-floor entrance with automatic doors, wheelchair accessible meeting rooms on all levels via elevator, accessible washrooms, and hearing loop available in main boardroom upon request.
Toronto Client Office
Our Toronto presence at 200 Bay Street — in the heart of the financial district — gives GTA-based clients a dedicated space for lending consultations, wealth management reviews, and account onboarding without travelling to Ottawa. Marcus Thibodeau and Desmond Achebe maintain regular schedules here Tuesday through Thursday, and our rotating credit team ensures that complex lending discussions can happen face-to-face with the people who make the decisions.
200 Bay Street, Suite 1200, Toronto, Ontario M5J 2J2
(416) 555-0100 (same main line, routed to Toronto team when on-site)
contact@example.com
By appointment — Tuesday, Wednesday, Thursday
Most meetings scheduled between 9:00 a.m. and 4:00 p.m. ET. Book through our contact form or by phone.
Commercial lending consultations, wealth management reviews, account onboarding meetings, annual credit reviews, and treasury planning sessions
Marcus Thibodeau (Tues/Wed), Desmond Achebe (Wed/Thurs), rotating credit team members from Ottawa as needed for complex lending reviews
Underground parking at 200 Bay Street (entrance via Harbour Street); PATH-connected to Union Station and multiple downtown parking garages. Validated parking available for client meetings.
TTC Union Station — Line 1 subway (3-minute walk). GO Transit Union Station hub directly connected via PATH. Streetcar routes along Queens Quay and Front Street within 5 minutes.
Fully accessible building with elevator access to Suite 1200, automatic entrance doors, accessible washrooms on the 12th floor, and PATH-level wheelchair access from Union Station.
Your Boardroom Table, Not Ours:
Most of our client meetings happen at your office — not ours. Our commercial bankers travel across Ontario regularly, and we maintain active client relationships from Windsor to Cornwall, Barrie to Kingston. If scheduling an in-person meeting at your location is more convenient, we'll make it happen. That's not a courtesy — it's how we've operated since 2017, because understanding your business means seeing where the work gets done.
When Marcus Thibodeau sits down with a law firm managing partner in Kingston, he's not just reviewing financial statements — he's observing the practice, meeting the team, and understanding the local market dynamics that shape your growth plans. That context makes for better credit decisions, faster approvals (our average is 7.3 business days for sub-$2M facilities), and a banking relationship built on genuine understanding rather than spreadsheet abstractions.
We serve professional firms and service-based companies across all of these regions:
Ottawa–Gatineau
Our home base. Same-day and next-day meetings readily available at our Clemow Avenue headquarters or your office. Ottawa's professional services sector — including legal firms on Elgin Street, accounting practices in the Glebe, and engineering consultancies in Kanata — represents the core of our client portfolio. We also serve firms across the river in Gatineau, with bilingual team members available for French-language meetings.
Toronto & GTA
Marcus Thibodeau and Desmond Achebe hold regular office hours at 200 Bay Street, Tuesday through Thursday. GTA-based clients including Kaleo Digital Inc. and multiple healthcare practices rely on this schedule for quarterly reviews, lending discussions, and wealth management consultations. We also travel to Mississauga, Markham, and Vaughan for on-site meetings by arrangement.
Kingston
Home to our client Clearpath Accounting Group — and a growing roster of professional firms we visit monthly. Kingston's university-adjacent professional corridor includes engineering firms, healthcare practices, and legal offices that benefit from our revenue-based credit approach. Marcus typically visits the second week of each month.
London
Quarterly on-site visits for existing clients, with ad hoc meetings scheduled around lending proposals and annual credit reviews. London's healthcare and professional services community has become an important growth region for us, with several multi-partner practices joining since 2023. Meetings are typically coordinated with our Waterloo–Kitchener schedule.
Waterloo–Kitchener
A corridor with a thriving tech services ecosystem — including managed service providers, SaaS consultancies, and digital agencies whose recurring revenue models align perfectly with our proprietary credit scoring approach. Our team visits bi-monthly and is always available by phone between visits. Several Waterloo-based MSPs and IT firms have become long-term lending clients.
Hamilton
Regular visits coordinated with our Toronto schedule — typically every three to four weeks. Many Hamilton-based clients meet us at the Bay Street office when a downtown Toronto trip aligns with their schedule. Hamilton's growing professional services sector, particularly in healthcare and engineering, has been a strong referral source for new client relationships.
Barrie & Northern Corridor
Coverage includes Barrie, Orillia, Collingwood, and surrounding areas. Monthly visits or by arrangement. Firms in the northern corridor often tell us they felt underserved by Toronto-centric banking relationships — we make a point of being present, responsive, and familiar with the regional business landscape that shapes their practices.
Cornwall & Eastern Ontario
Eastern Ontario's bilingual professional community — legal firms, accounting practices, and engineering consultancies serving both provincial and federal government clients — benefits from our team's French-English capability. Marcus Thibodeau, who is fully bilingual, handles most eastern Ontario relationships and visits quarterly.
You won't be asked to drive two hours for a meeting. We'll come to you, sit at your boardroom table, and speak your industry's language — because that's how relationships are built. Over 1,400 professional firms across Ontario have experienced this firsthand, and our 3.8-year average relationship manager tenure means the person who shows up today will be the same person you talk to next year.
Why In-Person Banking Still Matters for Professional Firms:
In an era of digital-first banking, many institutions have moved away from face-to-face relationships. For retail consumers, that shift makes sense. But for professional firms with complex corporate structures, multi-entity treasury needs, and lending facilities tied to revenue cycles — the in-person relationship isn't a luxury. It's a functional requirement.
Credit Decisions Require Context
When Marcus Thibodeau visits a law firm to discuss a facility increase, he sees the associates working, the client load, and the physical infrastructure that a balance sheet can't convey. That context informs his credit recommendation — and it's why our commercial loan loss rate stands at just 0.14% since inception, roughly 60% below the industry average.
Treasury Design Needs Operational Understanding
Anya Kovalenko's treasury and cash management structures work because she understands how your cash actually moves — which requires observing your billing cycle, your payroll rhythm, and your seasonal patterns in person. A generic sweep account built from a phone call won't capture the nuances that save firms like Clearpath Accounting Group $18,400 a year.
Succession Planning Is Personal
When Desmond Achebe sits down with retiring partners to discuss wealth management and equity transition, the conversation involves decades of professional identity, family considerations, and legacy planning. That conversation doesn't belong on a video call. It belongs at a quiet table with enough time to do it properly.
Schedule a Meeting — Ottawa, Toronto, or Your Office:
Whether you'd prefer our Ottawa headquarters on Clemow Avenue, our Toronto client office at 200 Bay Street, or a meeting at your own boardroom table, we'll accommodate your schedule. Most meetings are confirmed within one business day of your request.
You'll meet with a senior commercial banker — not a junior associate, not a call centre representative — so that every question receives a substantive answer. Bring your current banking statements, your latest financials, or just your frustrations with your existing provider. We'll take it from there.
Schedule an In-Person Meeting — Choose Your Preferred LocationOr call us directly: (416) 555-0100
Prefer to start with research? Explore our published rates, review our lending suite, or read what our team has written about banking for professional firms.